Qdos has unique in-house capabilities to provide a wide range of solutions for insurers including underwriting, product development, claims handling and value added services.
We provide professional outsourced claims handling services for an extensive range of insurance products and are regarded as experts in legal expenses claims. We are experienced at managing claims against a wide range of insurance policies from personal accident through to specialist tax investigation covers.
We have a unique spread of in-house expertise and our skilled team of insurance professionals, solicitors and qualified consultants are able to provide a wealth of additional value-added services that insurers can include as policyholder benefits, including telephone advice lines and QED Online. Please see below for more information or contact us to discuss.
OUTSOURCED CLAIMS HANDLING SOLUTIONS
In addition to handling claims made against our own insurance schemes we provide claims handling services to a number of the UK’s largest insurers who place their trust in our ability to provide a professional and efficient service.
The expertise of our claims handling team lies in the field of legal expenses – employment tribunals, tax investigations and property disputes. However, our skill-sets extend beyond legal expenses alone and our team is capable of dealing with claims under a wide range of insurance programmes.
Because every aspect of claims handing, from first notification of loss through to claims settlement, is dealt with entirely in-house at Qdos via our own claims handling personnel, qualified consultants and, when necessary, our own litigators, we take cost out of the supply chain and add value to our insurer clients.
Our claims handling service can be fully white-labelled to provide an effective extension to the insurer’s own claims team.
Access to our legal telephone advice line, which is staffed by our own in-house solicitors and qualified consultants, can be provided as a policyholder benefit. We are able to provide telephone advice lines covering general, personal and commercial legal issues, employment, health & safety and taxation matters.
Access to our online human resources and health & safety platform, QED Online
, is another example of a valuable policyholder benefit that we are able to provide. QED Online contains hundreds of documents including downloadable and customisable policies, procedures, documents and forms that can help the policyholder to manage their employment and health & safety obligations. QED Online together with access to our legal telephone advice line creates an excellent knowledge platform and risk management tool.